About us

Here at Richard Burbidge, we’re proud to offer Design Consultations to our customers to help you get the best out of our products. However, we know that the idea of design consultations can often raise questions. Questions like what is a Design Consultation anyway? Is this a free tool? Who will be assisting me with my design queries and how can they help? So, we wanted to explain the whole process in the below step-by-step guide, to show you how our Design Consultations can help take your next project to the next level.  How Richard Burbidge Design Consultations work How to request a Design Consultation You can request a free Design Consultation via our online website form here. On the Design Consultation form, you can outline whether you’re looking at a stairparts or outdoor project so we can arrange for the best team to help..  We always ask that you provide a few images of the area you’re looking to renovate or install our products, just so we can get a better idea of the best way to progress and provide accurate quotes.  We’ll also ask you to select the particular collection you’re interested in, but if you’re undecided yet, that’s fine – we can help! You can also check out our Inspiration Gallery for some initial ideas. What happens when you request a Design Consultation Once you submit the form, your project submission will be received by our technical team. Once we’ve got it, one of our dedicated design and product experts will take a look at your enquiry within 2 working days. They may also follow up for further details if required - for example to learn more about your project or to understand the type of products that will work best.  Getting a Design Consultation quote After our team has reviewed your form and got all the information they need, a member of the Richard Burbidge technical team will then produce a quote for you with relevant technical notes and images.  This quote helps to make the process super simple for you, showing you everything you’ll need in terms of products and steps. We can also provide further design options if you’re still undecided and need a bit more guidance or inspiration. You will then also receive a parts list with links to fitting instructions and any test reports you may need to carry out.  After you’ve received your Design Consultation quote Throughout the ordering, delivery and installation process, our team is still on hand to help you through every step of the process. Your dedicated Richard Burbidge expert will be able to answer any questions you have along the way quickly and efficiently via email or phone. To enquire today about your latest project, please fill in the Design Consultation form. To speak to a member of our technical team, you can contact us via at technical@richardburbidge.co.uk or call our dedicated technical line: 01691 678212.   

Finding ways to speed up renovations without racking up costs is always important, and when it comes to transforming staircases, there are plenty of ways to do this. At Richard Burbidge, we understand these needs, which is why we're pleased to introduce our new PaintReady collection - a game-changer in staircase transformations. Our PaintReady collection replaces our entire range of stairparts, offering ready-primed, precision-cut pieces, ensuring a sleek surface for a sophisticated, refined appearance. This includes all 32mm and 41mm plain and top chamfer styles, handrails, baserails, 90mm newels, and a variety of caps, including the latest additions - new shadow caps. These products are coated with an ultra-smooth water-based primer, offering an optimal surface for paint application and final touches, simplifying the staircase renovation process. The collection minimises time on-site due to minimal preparation required and ensures a higher quality finish. Estimating one less day for installation and finishing, the products eliminate the need for sanding, filling, or priming without compromising on quality. Available in Radiata Pine, keeping in line with Richard Burbidge’s sustainable values, the timber is FSC certified and has been strength tested for Domestic Regulations. Moreover, this collection integrates with other Richard Burbidge ranges, allowing creative combinations such as blending natural oak with painted stairparts. To view Richard Burbidge’s PaintReady collection, click here