Delivery to your Branch

Deliveries will be made within 5 working days for orders placed by 5pm. We offer free delivery for orders over £200 or more. Orders under £200 are subject to a £25 delivery fee.

Direct to Customer Delivery

Deliveries will be made within 5 working days for orders placed by 5pm. Orders are delivered directly to your customer, and are subject to a £25 delivery fee.

Direct to Site Delivery

Deliveries will be made within 5 working days for orders placed by 5pm. Orders are delivered to a site address, and are subject to a £25 delivery fee.* 

Named Day Deliveries

For urgent deliveries we offer a named day delivery service, the fee is based on the weight and the cost is calculated on an order by order basis, price on application for this service. For orders placed by 3pm orders can be received as early as the following day.

Ireland, Channel Islands & Restricted Areas

Orders to these locations are looked at on an order by order basis by our sales team, and are excluded from named day delivery services. 

Please note all costs above exclude VAT. 

*The delivery fee may change if specialist transport is required.

Stairparts products must be finished after installation, to seal the pores, protect the surface and give the final touches for the best appearance. Some finishes we recommend are wood stains, crackle glaze, marbling, graining, dragging, wax brush, distressed, rag rolling, speckle, sponging, lime wash, or plain painted.

Successful finishing will depend on the correct preparation of the surface, filling of nail holes, and sanding to remove marks which will have occurred during installation.

Our Fusion® collection offers a finished white oak and finished pine, and our Immix® collection also offers a finished white oak, with no varnishing or finishing required, your installation time will be cut in half.

Returns must be made within 28 days and will be subject to a restocking fee of 25% or £35, whichever value is greater. Open packs cannot be returned for credit. Contact our customer services team on order@richardburbidge.co.uk or call 01691 678300 for returns.

*Costs above exclude VAT.

Richard Burbidge products can be purchased through our trusted stockists located throughout the UK. Find your local retailer with our stockist locator here.

For trade customers, you can purchase our products directly here on our website, simply sign up for a trade account and once approved you will be able to shop. Sign up for a trade account here.