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Where can I buy Richard Burbidge products?
Richard Burbidge products can be purchased through our trusted stockists located throughout the UK. Find your local retailer with our stockist locator here.
For trade customers, you can purchase our products directly here on our website, simply sign up for a trade account and once approved you will be able to shop. Sign up for a trade account here.
What are your delivery options?
Delivery to your Branch
Deliveries will be made within 5 working days for orders placed by 5pm. We offer free delivery for orders over £200 or more. Orders under £200 are subject to a £25 delivery fee.
Direct to Customer Delivery
Deliveries will be made within 5 working days for orders placed by 5pm. Orders are delivered directly to your customer, and are subject to a £25 delivery fee.
Direct to Site Delivery
Deliveries will be made within 5 working days for orders placed by 5pm. Orders are delivered to a site address, and are subject to a £25 delivery fee.*
Named Day Deliveries
For urgent deliveries we offer a named day delivery service, the fee is based on the weight and the cost is calculated on an order by order basis, price on application for this service. For orders placed by 3pm orders can be received as early as the following day.
Ireland, Channel Islands & Restricted Areas
Orders to these locations are looked at on an order by order basis by our sales team, and are excluded from named day delivery services.
Please note all costs above exclude VAT.
*The delivery fee may change if specialist transport is required.
What is your return policy?
Returns must be made within 28 days and will be subject to a restocking fee of 25% or £35, whichever value is greater. Open packs cannot be returned for credit. Contact our customer services team on firstname.lastname@example.org or call 01691 678300 for returns.
*Costs above exclude VAT.
How do I become a Richard Burbidge stockist?
We are always looking to work with new and upcoming retailers in the DIY space. Are you are interested in becoming a stockist of the UKs leading supplier of stairparts, decking accessories and mouldings? Submit your details here and our team will get back to you within 48 hours.